Privacy Policy
Under the General Data Protection Regulation (GDPR), the data controller is obliged to provide clear information to data subjects. This privacy policy fulfils that obligation.
1. Data Controller
Wise Logistics Oy
Sulantie 5 G
04300 Tuusula
Contact details for matters concerning the register:
Juho Reiman
Sulantie 5 G, 04300 Tuusula
050 590 4966
Wise Logistics Oy does not have a separate Data Protection Officer. The data controller is responsible for data protection matters and can be contacted using the details above.
2. Data Subjects
3. Purpose of Processing Personal Data
Legal bases for maintaining the register:
- Personal data is processed for the performance of a contract (GDPR Article 6(1)(b)).
- Marketing activities are based on legitimate interests (Article 6(1)(f)) or consent (Article 6(1)(a)).
Purposes of processing personal data and using the register
Personal data is processed only for the following predefined purposes:
- Performance of transport contracts and customer service.
- Invoicing, accounting and compliance with legal obligations (including ADR transport documentation).
4. Personal Data Stored in the Register
The customer register contains the following information:
Contact Information
- Name
- Address
- Email address
- Telephone number
Contract and Transport Information
- Orders, transport contracts, invoicing details, consignment notes, delivery addresses and ADR information.
5. Rights of Data Subjects
Data subjects have the following rights. Requests to exercise these rights must be sent to .
Right of Access
Data subjects may access the personal data we have stored about them.
Right to Rectification
Data subjects may request the correction of inaccurate or incomplete personal data concerning them.
Right to Object
Data subjects may object to the processing of their personal data if they believe that the data has been processed unlawfully.
Right to Opt Out of Direct Marketing
Data subjects have the right to prohibit the use of their personal data for direct marketing purposes.
Right to Erasure
Data subjects have the right to request the deletion of their personal data if its processing is no longer necessary. We will review the deletion request and either delete the data or provide a justified reason why it cannot be deleted.
Please note that the data controller may have a legal or other legitimate right to retain the requested data. The data controller is obliged to retain accounting records for the period specified in the Finnish Accounting Act (Chapter 2, Section 10), which is 10 years. Therefore, accounting-related records cannot be deleted before this retention period has expired.
Withdrawal of Consent
If the processing of a data subject’s personal data is based solely on consent, rather than, for example, a customer relationship or membership, the data subject may withdraw their consent.
Right to Lodge a Complaint with the Data Protection Ombudsman
Data subjects have the right to request that we restrict the processing of disputed personal data until the matter has been resolved.
Right to Lodge a Complaint
Data subjects have the right to lodge a complaint with the Data Protection Ombudsman if they believe that we are violating applicable data protection legislation when processing their personal data.
Contact details of the Data Protection Ombudsman: https://www.tietosuoja.fi/fi/index/yhteystiedot.html
6. Regular Sources of Information
Information is collected directly from data subjects within the EU. Customer information is regularly obtained from:
- Customers themselves when a customer relationship is established (telephone, email, online form).
- Contact requests and quote requests submitted through the wiselogistics.fi website.
7. Regular Disclosure of Personal Data
As a general rule, personal data is not disclosed outside Wise Logistics Oy for marketing purposes.
We disclose information to authorities (Finnish Customs, Trafi and the Police) when required by law or a competent authority.
We have ensured that all our service providers comply with data protection legislation. We regularly use the following service providers:
- Financial administration software provider, email service provider, accounting firm and IT service provider.
8. Data Retention Periods
- Customer data: Duration of the customer relationship + 2 years. Accounting records: 10 years (Finnish Accounting Act). ADR documents: 5 years.
- Marketing register: Until consent is withdrawn or the customer relationship ends + 2 years.
9. Processors of Personal Data
Wise Logistics Oy employees process personal data to the extent required by their duties. Data is also processed by our accounting firm, IT support providers and software providers with whom GDPR-compliant data processing agreements have been concluded.
The data controller and its employees process personal data. We may also partially outsource the processing of personal data to third parties. In such cases, we ensure through contractual arrangements that personal data is processed in accordance with applicable data protection legislation and otherwise appropriately.
10. Transfer of Data Outside the EU
Personal data is not transferred outside the European Union or the European Economic Area.
11. Automated Decision-Making and Profiling
We do not use personal data for automated decision-making or profiling.